Kieran Maguire: Someone ‘messed up’ at Rangers as official apology issued
Rangers should have tested their new online ticketing system more thoroughly before rolling it out.
That is the view of finance guru Kieran Maguire, speaking exclusively to Football Insider after the club released an official apology on 17 August.
Some Rangers fans were denied entry to Ibrox for the Champions League qualifier against Malmo a week earlier because of a faulty QR code system.
Managing director Stewart Robertson later wrote in an open letter that the system needs “significant upgrading and improvement.”
Maguire claimed that Rangers’ blunder should have been headed off before fans were let down on the day of the game.
“Rangers fans aren’t going to stop supporting the club off the back of this,” he told Football Insider correspondent Adam Williams.
“But in terms of the relationship between the boardroom and the fanbase, it hasn’t helped.
“If you are introducing a new system, you test it thoroughly before you introduce it. You do that regardless of the industry or the change.
“We don’t know the intricate details, but someone messed up here. Weaknesses should really have been identified and addressed before the night.
“The result clearly didn’t help. Rangers fans will have been rightly upset about not being able to see their team in Europe.
“If they had won, there was the opportunity for a goodwill gesture. Although they could still do the same with the Europa League route.”
In other news, ex-Celtic icon says Steven Gerrard is “raging” at his lazy Rangers squad after what he’s seen.